5 top challenges in dental billing services

Dental Billing is one of the primary processes that need to be mastered by any dental service provider. Dental billing services determine everything right from insurance claims to the revenue cycle. In a larger view, they also affect the provider-patient relationship and play a key role in improving patient experience. However, there are some pivotal challenges faced by billers and dental offices in the process of dental medical billing that we shall be discussing in this blog.

What are the key challenges in dental medical billing?

1. Time-consuming process 

For a dental care provider, it is nearly impossible to juggle between their patients and their patient’s treatment plans, answer all the calls, submit errorless insurance claims, submit appeals for denied claims, and also pay due attention to their account receivables. Dental billing management can be very time-consuming for dental care providers and does not leave them with enough time to devote to their patients.

2. Dealing with insurance claims:

Insurance companies have a tightly knit system of verifying and approving claims. Complying with this strict system and working on a claim is not only a critical task but is also time-consuming. A dental care provider cannot afford to invest their time in claim settlements and also treat their patients.

3. Frequent coding updates:

Dental coding in itself is a significant challenge when it comes to producing flawless claims. To top it off, the codes keep getting updated from time to time, as there are new additions in healthcare technology and services. Keeping oneself updated with all the revised codes can be a lot to handle, considering the patient responsibilities a dental care provider already fulfills.

4. Following up on bills and payments:

Apart from contacting the insurance companies to clear the claims, patients often walk away from the provider without making their share of the payment. Taking follow-ups from each patient about their payments can be practically impossible for a provider. Hence, every provider needs a team to support and take care of the payments and follow-ups.

5. Copays:

Copays are payments made by the patients in advance to the provider before receiving the services. When increasing claim denials has caused the providers to lose thousands of dollars, getting copays might not be able to fix the number of claim denials but would reduce the amount lost.

How can we win over challenges in dental billing?

Managing the front office, treating the patients, and taking care of their documents, bills, and insurance claims is unfeasible for any dental care provider. Outsource your dental billing solutions to Capline Healthcare Management and increase your cash flow without any stress. We accelerate your collections with our dedicated team and cutting edge technology.

Conclusion:

Capline Healthcare Management offers you our expert assistance with dental billing services and takes care of all the challenges that fall the way. Our dental billing solutions not only produce errorless bills and reduce your claim denials but also take care of the follow-ups from patients about their pending payments.