Action Required: Verify Your Information to Stay in California Provider Directories

Under your contract and California Senate Bill 137, you must review and update your demographic details, such as office location, phone number, and hours. If the information is incorrect, your details will be removed from the provider directory.

Here’s How to Check and Update Your Demographic Information

CAQH

• Existing Users: Log in to CAQH ProView to review and update your details.
• New Users: Visit CAQH ProView to set up a secure account.
• Learn more about managing your CAQH data online.

My Practice Profile

• Roster Management: Contact your roster manager to verify and update your information.
• Find details in the My Practice Profile Interactive Guide.

UnitedHealthcare Demographic Change Request Form

Not updating your information may delay payments or claim reimbursements per California Health & Safety Code Section 1367.27(p).

Why It’s Important
Accurate data helps members find you based on:

• Accepting new patients
• Office location
• Services and treatments offered

Some members also consider your cultural competencies, like:

• Specialized cultural education
• Experience with the LGBTQ+ community
• Languages spoken

Questions?

Providers can chat with UnitedHealthcare or visit the support resources for assistance.