GEHA Member To Lose Cigna Network Access In 2025

Important Notice for GEHA Members: Changes to Dental Network Coverage Effective January 1, 2025

GEHA (Government Employees Health Association) has announced a significant change affecting its members’ dental coverage. Effective January 1, 2025, GEHA members will no longer have access to dental providers within Cigna’s network. This transition means that any dental claims submitted for services provided by Cigna network dentists will be processed as “out of network” claims. As a result, members could face higher out-of-pocket costs for dental services.

Implications for GEHA Members:

  • Increased Costs: With Cigna’s network no longer available, GEHA members may experience higher costs for dental services as out-of-network claims often result in reduced coverage and higher patient expenses.
  • Claims Processing: Dental claims from Cigna providers will be subject to out-of-network benefit rates starting January 1, 2025, leading to potential increases in deductibles and co-insurance payments for members.

GEHA’s Solution: Join the Connection Dental Network (CDN):

To ensure members continue to receive in-network benefits and minimize additional costs, GEHA encourages its members to join the GEHA Connection Dental Network (CDN). This network offers comprehensive dental coverage with a wide range of participating providers across the nation.

Benefits of the Connection Dental Network (CDN):

  • Extensive Provider Access: CDN includes a vast network of dental providers, ensuring members can find convenient and high-quality dental care.
  • Continued In-Network Benefits: By transitioning to CDN, members can continue to receive favorable in-network rates, thus avoiding the increased costs associated with out-of-network claims.
  • Professional Development: GEHA’s partnership with NetCE offers over 430 hours of continuing education content for dental professionals, promoting professional growth and compliance with state mandates​ (Connection Dental)​​ (Federal Employees Health Benefits Plans)​.

Action Steps for Members:

  • Contact GEHA: Members should reach out to GEHA’s customer service for assistance in transitioning to the Connection Dental Network.
  • Verify Provider Participation: Members must verify if their current dental providers are part of the Connection Dental Network to maintain in-network benefits.
  • Explore Plan Options: GEHA offers flexible dental plans designed to meet the needs of federal employees, military retirees, and their families. Members are encouraged to review and compare plan options to choose the one that best suits their needs​ (Federal Employees Health Benefits Plans)​.

For Further Assistance:

Website: Visit the GEHA Dental Plans 2024 page for detailed information about available plans and benefits.
Customer Service: GEHA members can contact customer service for more personalized assistance and guidance on joining the Connection Dental Network.

 


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