Keep Your New York Medicaid Enrollment Active by Updating MPP or CAQH Profiles

All UnitedHealthcare Community Plan of New York contracted providers are reminded to ensure their practice data is accurate and current. This includes verifying and changing the office address, list of services, and whether to accept new patients. Maintaining correct data allows members to get the care they want with ease.

Every 90 days, UnitedHealthcare asks providers to confirm the information about their practice. Having correct listings is important since most people decide on their doctor depending on location, schedule, and what services are offered.

You can update your data either through the Identity Portal or by calling the agency.

My Practice Profile (MPP):

Those offering medical services can find MPP on the UnitedHealthcare Provider Portal at UHCprovider.com. After logging in with their One Healthcare ID, patients can access and change their profile details. If you haven’t set up a One Healthcare ID yet, go to the New User & User Access section on the website to do so. A detailed guide takes you through how to use MPP.

CAQH ProView®:

Many health plans use this as a way for doctors to instantly update their information online. Those with an account can already log in to CAQH and update their settings. People who are new to CAQH ProView should go to the website, make an account. They can also read through or watch the instructions in the user guide or video tutorial.

If you do not use MPP, you can insert updates with the practice change or demographic change form offered by UnitedHealthcare.

Properly handling your patient records helps give them the best health care. Providers are encouraged to use UnitedHealthcare’s contact resources page to find ways to get assistance or ask any questions.