Ohio Providers Must Use EVV Platform to Avoid Claim Denials for Home Health Services
UnitedHealthcare Community Plan requires all Ohio home health providers who work with them to establish EVV system access through Sandata beginning June 1, 2025. The state-wide implementation supports the 21st Century Cures Act by working to enhance home- and community-based service quality through increased accountability.
Home health providers risk denial of claims for their home health services when they neglect to use the EVV platform for visit recording. The service codes that require EVV proof include:
- G0156: Home health aide
- G0151: Physical therapy
- G0152: Occupational therapy
- G0153: Speech-language pathology
- G0299: Registered nurse services
- G0300: Licensed practical nurse services
As a requirement of compliance, providers must complete their Sandata registration first through the official EVV Portal. Providers who complete their registration must finish brief training before they can start working with the platform.
If you have any questions, providers can email ODMCustomerCareEmail@Sandata.com or call 855-805-3505. You can also visit the UnitedHealthcare Provider Portal.
Medical practitioners need to document every home health visit after they receive system access permission. The visit documentation submitted to claims processing must correspond exactly to the information entered in the system. The claim will face denial because of a visit recording issue or a mismatch between the recorded information and the submitted data.
