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Privacy and Security Policy

Capline Healthcare Management acknowledges the privacy concern of visitors coming to this website. We fulfill our responsibilities to ensure protection and the security of the personal information collected from the users (“You”) visiting this website.
Our Privacy Policy (the “Policy”) sets out the privacy and security practices at Capline and its affiliates. The policy enumerates about the various types of information collected and how such information is used by Capline. This policy is only applicable to information collected from the users while using this website. Our Information Technology Department maintains the Capline website as a public service.
This Policy should be read together with any separate agreement you may have with Capline. Whenever there is a conflict between that agreement and this Policy, the Terms of Use agreement will prevail.
Types of Information Collected by Capline

Personal Information

We may collect personal information of the visitors to this website to help them have access to precise information and improved services. This personal information includes but is not limited to, visitors’ name, address, email, social security number, employment status, policy beneficiary information, and others. Any health information received will be followed as per our Health Information Privacy Policy.

User submitted Data

Capline may also collect data or information from you which is submitted to this website. This information may include contact information, financial information, educational and professional information. This information may be collected when you fill any form on our website or contact us through email or register to use our services. This information is used by Capline to provide you with customized and improved services and to communicate with you.

User Cookies Data

Capline may enable the use of cookies to identify a visitor’s specific session on our website. This ensures easy access to our websites without user re-entering login data and details. The use of cookies helps us to improve the quality of our websites.
A majority of web browsers accept cookies by default but you may change your browser settings to disable cookies.

Web Analytics

Capline may take possible ways to generate, store and analyze aggregate data received from large pools of users over a period of time to help improve its services. These aggregate data do not contain any personal information but only give us the insights with respect to page views, bounce rate, and compatibility of our websites with different browsers. All this data collected is used for statistical purposes only. This enables us to redesign our web pages for easy access, helps us to rewrite the content of our web pages to make it more interesting and useful for our visitors.

We value your trust

We ensure to adopt the best possible security measures to protect the loss and misuse of the data or the information provided by you through our websites. We ensure that our databases are encrypted. We may also upgrade to the Secure Sockets layer (SSL) for our website. SSL helps to connect the web server and the browser with an encrypted link. This encryption ensures the privacy of data passing between the web server and browsers. We also use firewalls to prevent unauthorized access. The firewall examines all messages entering our websites as well as leaving our websites. Messages that do not comply with our security criterion are blocked by the firewall. However, with web technology transforming at an enormous speed, no security is full proof. Guarantee of databases is not easy to honor in a fast paced technology environment. In a rare case of a data breach, we shall notify all affected service providers and healthcare organizations. We will also report the matter to the law enforcement organizations and will provide them with full cooperation to investigate and resolve such data breach.


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